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8th May 2024


I have to give credit where it is due that Doctor Rehal has been amazing on my recent visits to Audley Mills. My issue had got worse within the week and she acted so quickly on my follow up appointment and called the surgical team at Southend hospital, who saw me and I was out within the hour. I also booked my initial appointment the same day on the app, where as before I found it difficult to get an appointment. To add when the hospital told me, I needed a nurses appointment for the next day for the dressing I was thinking that won’t happen, but alas I am booked in for the morning, so I can’t fault the whole service from start to finish this time.

Suggested improvements
Nothing on this occasion

Experience
Involvement
Cleanliness
Staff
Appointment