Ashlea Medical Practice - Linden House

Ashlea Medical Practice - Linden House 2021-10-15 Person 5 5 0

What an outstanding medical team at the Ashlea Medical Practice at Linden House. I moved from an excellent surgery in Guildford and joined as a new patient at Linden House upon moving to Leatherhead and since being a patient a few years ago I’ve always had consistent and outstanding professional medical support… far beyond what is the norm and it’s been consistent and sustained… amazing! The medical team has numerous experienced, compassionate and professional doctors, Dr Sharon Williams is amazing, Dr Alison Macleod, Dr Martina Hagley are to name but a few! I’ve not written a review before but feel compelled to share what an outstanding experience/service I had [again by the Linden House Team]! So, late today [Friday evening] I submitted a request to ask to speak to a doctor or have an appointment for next week. I included my self-diagnosis of course (courtesy of Google) and despite me thinking it wasn’t serious or needed focus right more Dr Hagley made time to see me late on a Friday night (6:30pm). Furthermore, Dr Hagley started me on a course of treatment immediately and put in plan a review plan … oh my how relieved do I feel right now! Despite the late hours and get long day Dr Hagley didn’t go home to her family, she stayed ensured I was examined and treated! I believe I work very hard with long hours at my day-job but hats off to the doctors at Linden House and a special thank you/recognition to Dr Hagley (I do hope you [Dr Hagley] get to take a few days off with your family, clearly well deserved/earned). I am truly humbled by the hard working team at Linden House and their professionalism and commitment to ordinary patients/people … thank you and pls take care.

Nothing Amazing medical service Thank you

Ashlea Medical Practice - Linden House 2021-08-11 Person 4 5 0

I had a cervical smear recently and I was seen by Priscilla, the nurse. She was fantastic from start to finish. Firstly, she introduced herself, and then she asked about my cervical smear history and wasn't at all judgemental about the fact I had not been within the recommended 3 years. During the examination, she explained everything clearly, she was gentle and also told me to tell her if I needed her to stop, and asked me if I was okay for her to continue throughout the exam. As someone who works in birth trauma I see a lot of poor practice, but in my view Priscilla offered ideal practice.

Unfortunately, the receptionist I spoke to on the phone the day before the appointment was less helpful. I explained childcare had fallen through and was I allowed to bring my toddler, in his buggy, because I was aware covid restrictions may still be in place. When I told her what the appointment was for, she said it wasn't recommended toddlers came to "well women's" appointments, but this was not for infection control reasons. She was unable to give me a clear reason about why this may be. I explained he would be in his buggy, and I felt comfortable with him being there. I think this kind of decision should be left up to the person attending the appointment if there is no medical reason that a child should not attend.

Ashlea Medical Practice - Linden House 2021-08-11 Person 5 5 0

I had another appointment with the Nurse Karin on August 10th and once again the Lady showed a lot of care and explained a lot more to me about the seton stitches and why I might need 2 more procedures to have them taken out Karin explained even than the consultant that carried out my procedure did , and as minor as my problem is Karin said it is still a good idea to keep an eye on it , so once again thank Karin

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Ashlea Medical Practice - Linden House 2021-07-27 Person 5 5 0

I had an appointment with Karin the Nurse today and the Lady took a lot of time showing care and consideration , and also giving me a good deal of explanation of what I consider my minor although embarrassing problem , as I said before regarding Pricilla the time spent for my appointment means a lot to me , Karin understands that as I suffer from Depression I lack patience , Karin also took the time to discuss how to improve my eating habits , I think I was gently told off lol So a big thank you for the care shown to me today this Lady is a credit to the surgery Richard

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Ashlea Medical Practice - Linden House 2021-06-23 Person 5 5 0

I am extremely satisfied with the service from Linden House; specifically, my recent appointment with Dr Maliha Khan who is not only professional and friendly, but goes out of her way to ensure you receive the appropriate treatment. Very grateful for my experience. Ailish Bance

Nothing could have been done better with on this occasion.