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Written by a carer
21st September 2017


My thanks to Kerry Jones, for sorting out my wife's prescription. This followed an un-notified refusal to fill a prescription, based on an incorrect assessment, and the subsequent un-notified passing of the prescription, so that my wife's medications were, unknown to me, at a pharmacy in Ashingdon, while we were on holiday in Northumberland. I suggest that you consider introducing a system of notifications, when prescriptions are refused for any reason, in order to avoid similar issues arising in the future.

Recommend
Involvement
Cleanliness
Staff
Appointment