57 Lascelles Gardens, Ashingdon, Rochford, Essex England, SS4 3BW
3 weeks to get an appointment is disgraceful, better to call 111 or when your really really ill as I am and have been, call an ambulance, no care here as they have no power to treat you for further referral. I hear the same for most surgeries, N.H.S has collapsed, Dr's take the money but they are powerless to treat. Interview your Dr first, after all he works for you, this is not a free service, we all pay in and deserve better.
This evening attempted phone call,ansaphone saying closed,no mention of why!Website claims 18.30 closure, don’t believe what you read.
Unfortunately getting an appointment with a Doctor here, is like finding a golden goose egg. Then when you have a precious appointment booked, and the NURSE cancels it yet you still get the "remember your appointments" texts, it's even worse. Nurses are OK for some things, but they are woefully inadequate for others and really shouldn't even appear on the appointments availability list at reception. This last week all I could get was a call back from the nurse, who diagnosed me without seeing me as having the "common cold"....I have flu and I have it badly. She then suggested that I get myself Day and Night Nurse, no Pharmacist in this area would dream of letting me have it on the medications I am on for my heart. My poor neighbour had to traipse round trying to get something she never would get. Now, it's a week on and the Doctors is apparently closed until after Christmas, my flu hasn't gone it has travelled down to my chest, I really need antibiotics as I can't walk 5 steps without having to sit down to breathe. Which leaves me with having to call an ambulance. No wonder the NHS is under stress. I would recommend both the Doctors at this Practice...IF you can ever get to see them, but that's a bit of a gamble which you may not be prepared to take.
My thanks to Kerry Jones, for sorting out my wife's prescription. This followed an un-notified refusal to fill a prescription, based on an incorrect assessment, and the subsequent un-notified passing of the prescription, so that my wife's medications were, unknown to me, at a pharmacy in Ashingdon, while we were on holiday in Northumberland. I suggest that you consider introducing a system of notifications, when prescriptions are refused for any reason, in order to avoid similar issues arising in the future.
Absolutely disgusting, had paramedics out to see our 8 month old who advised us to get a GP appointment, so we did that and they couldnt give us an appointment for at least 10 more hours so asked to just speak to the GP as even 111 had said they have to speak to us as they have a duty of care, especially with a baby involved, but they refused. Later that day we received a call advising our appointment was cancelled and there was no other option. I wouldnt usually mind but we are talking about a baby! And there was zero care or consideration