Report this review of Ashingdon Medical Centre
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Ashingdon Medical Centre
2023-05-06
Person
4
5
0
6th May 2023
The triage system works well and I always get an appointment if needed either remotely or F2F. The E consult option allows me to explain my issues clearly and I assume frees up reception time.
All medical staff are caring and compassionate as are most reception staff.
My only issue is that just one member of staff is often sharp, argumentative and unhelpful. When you are feeling ill this can be very upsetting and distressing. However overall it is a brilliant practice , thank you.
Suggested improvements
To the member of staff concerned, please don't treat the patient as an enemy. Personally I am most grateful for your time and always treat you with the respect you deserve. To that end I would like to be treated in the same way.
This does not reflect on my visit yesterday when all reception staff were caring and kind.