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Ashdown Forest Health Centre
2017-11-18
Person
3
5
0
Written by a patient
Written by a patient 18th November 2017
The medical attention received at this surgery is world class, caring and meticulous.
What a pity all this let down so badly by the public face of the surgery - the receptionists. They are willfully unhelpful, supercilious, sometimes downright rude. One gets the impression that having to deal with patients is beneath them and an annoying nuisance. My experiences in this regard seem to be commonplace, judging by other comments. The practice manager really needs to deal with this and get them to employ a little more charm. While I would be extremely likely to recommend this surgery to others, I would also warn them that they are likely to face an unpleasant reception from your frontline ladies.