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Ashdown Forest Health Centre
2024-05-09
Person
4
5
0
9th May 2024
Very long wait to talk to someone. While waiting the repeated message put me into a trans-state and forgot what I was phoneing about in fact who I was phoning.
Suggested improvements
Sending in an email with results from tests for the attention of a doctor, I received an automatic email saying there could be the possibility of it being deleted without any notice. The uncertainty this creates made me phone the surgery to make an appointment taking up the doctor's time unnecessarily, and the receptionist's time