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Ash Tree House
2015-04-29
Person
2
5
0
Written by a patient
Written by a patient 29th April 2015
On the whole I think the practice does the best that it can. One receptionist is very curt but the others are fine. Hard to get an appt - and to get through on the phone - God forbid if you have a heart attack at 8.30 am on Monday morning as you would be dead by the time they answer the phone. I think there are several things they could do to improve the practice. Privacy in reception, more appointments available, at evenings and weekends, even if it is only Sat morning, what happened to the menopause clinic? also a drinks machine and a better psychologist would also be nice. The doctors surgery at St.Annes has a lovely chemist inside and a gift shop for you to browse around whilst you wait. Dr Zenghini is fabulous, you need more understanding and caring doctors like him. However would not change for anything