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Amwell Group Practice
2018-06-29
Person
1
5
0
Written by a patient
Written by a patient 29th June 2018
I went to register and stood in the lobby for over 20 minutes without being acknowledged by the three receptionists. They were talking amongst themselves and not on the phone. A simple "we'll be with you when we can" would have been great but I was not even looked at. When I tried to ask the receptionist for help, she glared at me but didn't speak. Finally after over twenty minutes I was called up and then treated very rudely.