Amwell Group Practice

Amwell Group Practice 2023-09-22 Person 4 5 0

My appointment today was amazing. I have health anxiety and the GP couldn’t have been better about it. It’s really helped me be able to be more engaged in my health. I wish there were more appointments available in general but the system this GP has I think works with that as best as it can. I was fine to call at 8am today and got a 9am appointment which I feel really fortunate for. The GP I saw was the best I’ve ever seen, recommended a follow up blood test and physio. Reception were also lovely and the building is nice and always kept clean.

More appointments would be good although I think that’s a systemic issue this surgery handle as best as they can. I wouldn’t change anything else. Amwell really exceed my expectations.

Amwell Group Practice 2023-09-13 Person 5 5 0

Although it can be a wait on the line which of course is normal, I’ve always found that when I do get through on the phone the receptionist is extremely helpful. In the past I haven’t always had the best experience but recently the last few months there has definitely been a change. They do their best to get me an appointment or advise me on how to go about it. I also appreciate that I’m always given the option of a telephone consultation or face-to-face, especially because I have a disability that affects my mobility, it’s good to know that I can still get an appointment even if I physically can’t make it in. Lisa has especially been helpful and kind whenever I get through to her.

Can’t think of anything

Amwell Group Practice 2023-09-08 Person 5 5 0

This is an EXCELLENT GP practice for all involved: GPs, nurses and receptionists (both in person and on the phone). Not only do I consistently receive very good medical attention and expertise but also they are all very empathetic, compassionate, respectful and courteous. I am so grateful to be a patient of Amwell. Thank you for all your hard work!

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Amwell Group Practice 2023-09-08 Person 5 5 0

I’m aware I’m being monitored even when I have no reason to visit the surgery.

No advice to give you. For me I have always had a positive experience at the practice.

Amwell Group Practice 2023-09-07 Person 5 5 0

I love my Gp Amwell practice with all kind care and professional services for all team

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