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Written by a patient
3rd September 2016


I am a cancer patient with many other ongoing medical conditions including ashma, arthritis, osteoporosis, fibromyalgia, pernicious anemia, Celiac, various food & medication allergies, Hip displysia, I have limited mobility, & in constant pain, so need to see a GP regularly Up till 2015 I used to think that this was one of the best GP surgery in ALVASTON the receptionist were pleasent & helpful, then they changed the appointment system & it's now gone down from top ten to 0 the only appointments available online are to see a practise nurse, getting to see A Doctor is getting Impossible, & what happened to being able to make appointments two weeks in front with a doctor of your choice, I understand that the doctors & nurses are all very busy, but if they can not cope with the patients they had in 2015 why have they taken more on from the new estate that is being built off shardlow road, causing many patients like me distress & concern. apart from ordering my medication online I can't see the point of the online system cause there's no appointments available even as I write this review I feel that i am wasting my time because things won't change it can only get worse,

Recommend
Involvement
Cleanliness
Staff
Appointment