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3rd February 2022


Can doctors do a urine test when someone is suffering pain when passing urine. If this was done with my husband, he might be on the road to recovery now. I should've not had to go and get a sample bottle from the doctors as it should have been done at the appointment . When I did get a sample bottle from the doctors after telling them that there might be blood in my husband's urine as there was coloured stains on the bed sheets and in his pants, my husband took it in the next day and was told by the receptionist that it was no use as the doctor hadn't requested it.He had an appointment by phone which was half an hour late and he missed it as he had to get to work. After a phone call to the doctors they allowed him to give a sample and said that he had an infection. The service that my husband received was absolutely diabolical.

Suggested improvements
BASIC URINE TEST.

Experience
Involvement
Cleanliness
Staff
Appointment