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Alvaston Medical Centre
2021-03-03
Person
0
5
0
3rd March 2021
It makes me anxious just thinking about going to this surgery. That's if you can even get an appointment. I have long term mental health issues but these have never been addressed by this surgery. Their sole aim is to cut costs and deny you your medication. I was on antidepressants that were working fine but they took me off them and now I'm back to sleepless night and suicidal thoughts. My much needed asthma medication has been halved, forcing me to now but extra inhalers off the internet costing a fortune. They also refused to prescribe my contraceptive pill after I told them I would not be wearing a pointless muzzle or visor to attend the surgery, forcing me, once again, to buy off the internet. I'm pretty sure they are acting illegally by saying I can't attend the survey unless I'm muzzled. Never mind, I won't miss going here - the staff are all abrupt, in a hurry to get you out, and are not interested in your concerns.
Suggested improvements
Check the law on businesses refusing a service to people who can't wear masks.