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Alvaston Medical Centre
2016-07-09
Person
3
5
0
Written by a patient
Written by a patient 9th July 2016
Tried to book an appointment for 3 days or 1 week due to the new booking system, neither were possible !
I needed appointments for my two sons after school and could only be offered 3.30pm, this was too early ! I was then asked if I could take them out of school to attend the appointments - err NO !! The surgery is there to provide a service and this isn't happening, its open until 8pm on two days so why couldn't an appointment be offered after 3.30pm. I then tried to book with the nurse Jean and she does not work after school hours so again not helpful !
I could only manage to get an appointment for one of my sons at 4.15pm and was told I need to log onto the website to get an online appointment, I have done this and only ones available are with Jean the nurse between 9-2.40pm so again not helpful....