Share review of Alvaston Medical Centre

Alvaston Medical Centre 2016-07-09 Person 3 5 0

Tried to book an appointment for 3 days or 1 week due to the new booking system, neither were possible ! I needed appointments for my two sons after school and could only be offered 3.30pm, this was too early ! I was then asked if I could take them out of school to attend the appointments - err NO !! The surgery is there to provide a service and this isn't happening, its open until 8pm on two days so why couldn't an appointment be offered after 3.30pm. I then tried to book with the nurse Jean and she does not work after school hours so again not helpful ! I could only manage to get an appointment for one of my sons at 4.15pm and was told I need to log onto the website to get an online appointment, I have done this and only ones available are with Jean the nurse between 9-2.40pm so again not helpful....