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4th October 2022


I was told by dr.to comeback in 2 weeks and also book a blood test.I got a blood test appointment a week later but was told to call in following week as they only do 1 week in advance!so I phoned following week then told call tomorrow as it must be exactly a week.On tel.next day I was told no appointments as they were full up.I have been trying for 6 weeks with the same story.This practise has adequate Dr.to run a normal practise like all other practises.I have a mathematical problem that needs medical help and this practise has failed not only for me but the people of Alva who also experience getting to see a Dr.from this practise.

Suggested improvements
Remove the only 1week in advance and start seeing more patients who can book 2-3 weeks in advance.

Experience
Involvement
Cleanliness
Staff
Appointment