Share review of Alva Medical Practice
Alva Medical Practice
2022-07-18
Person
1
5
0
18th July 2022
Waited a week to get medication because original prescription could not be filled, when i did get the medication it had no effect at all. I called reception for a new appointment to see what else could be done for breathing issues and was told nothing available for a week and could i call back then, totally shocked this was the best that could be done
i appreciate all the work of doctors and NHS but i dont call anyone unless i really need some help and am worried and to be told wait a week with then lets see if we can fit you in is just basically outrageous
Suggested improvements
prioritise appointments
ask a few more questions to establish serious of patients condition and concern around it
have some emergency appointments for cases that cant wait a week