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Alma Road Surgery
2021-04-10
Person
1
5
0
10th April 2021
Most of the receptionist are very unhelpful , it’s not their job to decide if you need to see a doctor, they do not have a medical decree. Getting an appointment when you need one is impossible! Used to be a great surgery, has gone downhill in the last few years.
Suggested improvements
Training your receptionists would help, it’s like they just don’t want you to see a doctor or even get a phone consultation , it’s almost like they can’t be bothered, It should not be up to them to decide if you can see a doctor.some of them have bad attitudes, not all but some of them.