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Acorn Group Practice
2019-05-17
Person
2
5
0
Written by a patient
Written by a patient 17th May 2019
Despite providing clear instructions to have an appointment with a specific doctor months ago - I knew there would be a long waiting list so planned it in advance and organised care at home. However, I’ve now been told that I am seeing a completely different doctor and been told that I will have to go to the back of the waiting list to see the doctor I originally made the request to see.
Very disappointed by the lack of communication about changes in the doctor as it has impacted on my childcare. I work in the NHS and would have expected some common courtesy towards a fellow NHS worker.