Acorn Group Practice

Acorn Group Practice 2021-02-21 Person 4 5 0

This is a great GP practice. The GP’s are all approachable ,knowledgeable and kind . They reception staff are helpful and the phlebotomist is great .I feel lucky to have Acorn as my GP surgery.

Nothing

Acorn Group Practice 2019-10-31 Person 2 5 0

It is almost impossible to get an appointment at this clinic! They have changed their system from calling at 8:30 to get an appointment on the day to calling at 8:30 to get a doctor to call you back on the day. Needless to say, 2 days and 3 phone calls later, I'm still waiting for Dr Harrington to call me back. Hopeless. Go elsewhere I'd say.

Acorn Group Practice 2019-09-27 Person 4 5 0

Trying to get an appointment is a nightmare, even if you call up first thing in the morning by the time you get through all on the day appointments have gone.

Acorn Group Practice 2019-05-28 Person 2 5 0

The lack of appointments in the surgery is very disappointing. Certain receptionists are blunt, abrupt and to be quite honest very rude!

Acorn Group Practice 2019-05-17 Person 2 5 0

Despite providing clear instructions to have an appointment with a specific doctor months ago - I knew there would be a long waiting list so planned it in advance and organised care at home. However, I’ve now been told that I am seeing a completely different doctor and been told that I will have to go to the back of the waiting list to see the doctor I originally made the request to see. Very disappointed by the lack of communication about changes in the doctor as it has impacted on my childcare. I work in the NHS and would have expected some common courtesy towards a fellow NHS worker.