Share review of Acorn Group Practice

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a patient
21st January 2016


As it is very hard to make an appointment with the surgery, I am trying to apply for online appointments although it is proofing to be hard work. I have left all the paperwork requested at the surgery over 3 weeks against now after having waited 15 minutes for the staff to try and register me and then telling me that the system is not working. They asked me to come back the week after the week after to pick up the letter with the registration code because it cannot be sent in the post due to privacy reasons. I did and they told me that the system was still not working and found my paperwork left around on some shelves. They told me they would call me when the registration is done. After over 3 weeks I am still waiting, trying to call and getting no answers and with no email address on the website for writing to the surgery.

Recommend
Involvement
Cleanliness
Staff
Appointment