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Aberchirder Medical Practice
2019-03-19
Person
1
5
0
Written by a carer
Written by a carer 19th March 2019
I find the staff at the reception arrogant and positively obtuse when they are dealing with my wife, while she tries to explain one of our children needs to see a doctor. Quite often the reception staff tell her she needs to contact a optician or dentist or call back tomorrow to see if she can get an appointment for a doctor.
On one occasion, they threatened to report her to social services, this was for not taking our child to a pre-arranged appointment !!! It turned out after a lengthy debate with my wife, the receptionist had phoned the wrong mum and the wrong child.
I can only presume the practice manager runs the practice in a way they think is, financially efficient for NHS Grampian.
One good thing about the practice is, soon many people will leave the area because the medical practice has such a poor reputation now. There is a good chance house prices will fall.