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Abbey Medical Practice
2015-09-02
Person
4
5
0
Written by a carer
Written by a carer 2nd September 2015
Routine appointments with a preferred doctor are quite difficult to book, as the system only releases appointments for a few weeks at a time. You can, however, see a doctor the same day if you feel it is necessary and this makes up for it. On two occasions recently I have felt that my mum needed to be seen, and on each occasion we have been seen the same morning, by a doctor, and had careful and skilled care. They have now refined the "emergency" same-day sit and wait system by having different arrival times for a set number of patients, which has really improved things. Last time I took my mum there was just one person ahead of us and we were next in. Staff are always helpful and try their best to sort out any problems - provided you are willing to give them the full picture, and are polite - which shouldn't be seen as anything other than common courtesy and respect!