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Abbey Medical Practice
2014-11-03
Person
2
5
0
Written by a patient
Written by a patient 3rd November 2014
15 minutes on hold to be told to call back later for test results.
Doctor told me to book an appointment in 4-5 weeks but the appointments werent on the system so i needed to ring back in a week! To not get an appointment for over 4 weeks!
I had the option of sit & wait but have young children & last time we waited for over an hour to be seen.
Not enough appointments! Too long on hold!
Unacceptable!