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Written by a patient
28th July 2018


I saw Mr Malek at the Spire Yale Hospital, Wrexham. I was nervous about a possible hip replacement but Mr Malek quickly put me at ease with his very open and pleasant manner. After an examination and study of x-rays he diagnosed that I had an urgent requirement for attention. He went through the options in detail and answered any queries put to him by myself and my husband. We decided that a complete right hip replacement was necessary. Mr Malek was very professional. Arrangements were made and I underwent surgery at the Spire Yale Hospital. The day before the surgery an unfortunate incident took place, not connected with Mr Malek or the hospital, but Mr Malek was able to give complete reassurance so that I felt completely confident in the man. Post operative attention from Mr Malek was excellent and I was discharged from hospital three days later. I have since seen him for a follow up examination and am completely satisfied. I have no pain and am walking well. I would have no hesitation in recommending him to others. The Spire Yale Hospital was very good, efficient, very clean and with helpful, cheerful staff. The food was varied and enjoyable. The staff worked very well together despite them all having different responsibilities. They worked as a team from top to bottom with every member of staff appearing to be well valued by the others. The only downside was a slight mix up with the follow up appointment but this was resolved. I do not think that you can look forward to illness but this experience was, for me, very rewarding. Well done to Mr Malek and the Spire Yale Hospital, Wrexham.

29th July 2018
Response from Prof. Ibrahim Malek

I was absolutely delighted to see you in great spirit and without pain. Many thanks for your detailed feedback. Just like you, I am extremely delighted with the performance of our team at Spire Yale hospital with the quality of care we provide here. I have notified my team about the follow up hiccup we had and it has been resolved for any future appointments. Many thanks for your patience. Best wishes. IAM

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