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Written by a NHS patient
5th January 2022


For the past few years I have been attending the eye clinic due to high pressure. However this year the pressure had become dangerously high and the eye drops and tablets we simply not bringing the pressure down to a reasonable level. This was when I had the privilege of meeting Miss Pearsall. Upon meeting this wonderful friendly consultant , I felt immediately at ease . Despite how busy she was, she spent time explaining to me what needed to done to ensure that I maintained my sight . This was having surgery to reduce any further damage to my eye which would have a massive impact on my life. She listened to my concerns and that I was marked urgent . She was friendly and warm - her approach was simply amazing and her smile immediately made you smile despite feeling somewhat anxious about what the future held. On the day of the cataract surgery , her kind thoughtful approach was extremely comforting, in fact her whole team were superb. I will not forget being wheeled in to the operating theatre to the sounds of Mamma Mia and her kindness throughout always making sure that I was doing ok , always checking in with me . Within a week it was clear to her after the initial checkup that I needed trabeculectomy and I was swiftly booked in - operation explained in terms I could understand and with complete confidence and removed all my doubts and fears . So the following week I had my second operation and things were starting to look promising. The continued care that she has shown me makes you feel how valued you are as a person - she is simply the best - to me she is a rockstar! It is a true testament when you speak to any staff member in the eye clinic - Horsham or at Redhill and you mention that Miss Pearsall is your consultant and their faces light up with a smile and tell you how fantastic she is and what a lovely person. 5 stars is simply not enough - where is the 6th star - that’s what I would like to give Miss Pearsall - simply outstanding and a credit to the NHS service .

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