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Written by a patient
5th July 2017


Dr El Kafsi performed three life-saving operations on me at UCLH. Her knowledge, skills and expertise were remarkable and her professional approach, which was patient-centred, gave me reassurance and peace of mind. Dr El Kafsi went above and beyond the call of duty; she is approachable, caring, and a good listener. During the time I have been her patient, I have been made to feel not only just 'another medical case', perhaps one of many, but a human being. Dr El Kafsi has always been prompt to address any issues, she monitored my progress closely and liaised with other medical teams effectively. She keeps me informed about my condition regularly, providing clear explanations and answering all my concerns in no time. I am very privileged to be under the care of Dr El Kafsi (and of an exceptional team of other professionals at UCLH), who has been truly exceptional in her job. Professionals of the calibre of Dr El Kafsi are a real asset and give both the hospital and the NHS a very good name!

Recommend
Trust
Listening