Ms Codruta Neumann 2019-01-16 Person 5 5 0

My son has suffered for many years with constant ear infections, horrible green and smelly gunk coming out of his ear which caused him so much upset, pain and being picked on at school for his ‘yucky ear’. That was until we met the wonderful Ms Neumann! My son had many weeks off school and many, many appointments at the doctors surgery where it would be the same thing, antibiotics orally and drops in his ear which he hated! ....this went on for many years until my 9 year old son cried at having to go school with his ‘smelly ear’ that everyone made fun of him for. I stood my ground at a consultation with another consultant and stated that I would no longer just accept antibiotics and thank godness I did! Because my son was then taken for a CT Scan which showed an extensive area of infection that had collected behind his ear and was destroying the bone. His hearing had deteriorated so badly because he had just been given antibiotics for many years and then after the scan we were referred to the incredible Ms Neumann. Ms Neumann is without a doubt the most incredible surgeon, doctor and pioneer in her field! She had my son in within weeks, explained everything fully to me and my son. My son is only young but Ms Neumann made him feel so at ease and treated him with so much kindness that he was more excited than nervous about having his much needed surgery! Ms Neumann included my son in every discussion and explained everything fully to both of us. On the day of his surgery, Ms Neumann spoke to both of us and reassured us once again that everything was going to be ok. My son was in surgery for a few hours and as soon as he came round in recovery, Ms Neumann was there to speak to us and explain exactly what she had done and I was dumbfounded at the incredible and intricate work she had done! My sons scar is not visible at all! Ms Neumann ended up having to do more than expected but WOW!!! what an incredible, inspiring woman, surgeon and doctor this lady is!! She has changed not only my sons life with her incredible knowledge and talent but mine as well because, as any mother would know, seeing your child in pain and being picked on in school is so upsetting and now all that is in past! Ms Neumann has without a doubt changed my sons life! His hearing is better in the ear that Ms Neumann operated on compared to his other ear now! And he has never had a problem with the other ear! Phenomenal lady, phenomenal surgeon, phenomenal doctor and an absolute credit to the William Harvey hospital and the medical profession! So happy that this wonderful lady is now in charge of my sons care! Thank you Ms Neumann for making my little boy happy again!!!!! So thankful! X