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Mrs Isabella Karat
2022-03-18
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 18th March 2022
My friend had surgery for breast cancer 8 days ago. A haematoma (swelling and pain) developed but her query on Friday wasn't taken seriously. By Sunday and after a 6 HR wait at the A&E was turned away as there was no ultrasound at the weekend. When it was finally drained of 300mls she still hadn't had communication from Ms Karat her surgeon. Pretty poor show. I am a retired doctor not of this speciality but what happened to some sort of compression post op.
19th August 2022
Response from Mrs Isabella Karat
Thank you for your feedback. I am sorry to hear about your friends experience. I would like to reassure you that I take the care of my patients most seriously. Please encourage your friend to contact my secretary or the breast care nurses if they have any further concerns and to arrange a follow up appointment or telephone consultation with myself personally.