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Mrs Isabella Karat 2023-01-10 Person 5 5 0

I rang to book in a planned CT scan and was offered an appointment just three days ahead. Incredibly, detailed results of that scan were messaged to me within two working days and Mrs Karat had clearly reviewed the results and appended a personalised message to the letter sent out via the app. This was incredibly helpful in terms of alleviating a potentially worrying wait for results.