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Written by a patient
16th February 2018


No real urgency into resolving the issue which was causing immediate pain and had been an issue for over 2 months. Whether this was his own responsibility or a fault of 'the system' I am unsure. 3 visits in total, each taking on average 2.5 hours waiting time to see. First occasion was productive and wanted to get to the root cause of the problem however on each occasion after this the feedback given was just to 'just monitor' on going. Finally suggested seeing another doctor on the 3rd visit which should've been the recommendation after not having a resolution on the first occasion. Appreciate my case is an unusual and difficult case but hasn't personally helped the situation or sped it up in anyway. Increased the frustration

Recommend
Trust
Listening