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Written by a NHS patient
24th July 2023


Mr Bagga looked after our daughter who was diagnosed with a Craniopharyngioma brain tumour in 2021. The care Ivy received has been outstanding. Mr Bagga met with us a few weeks before Ivy’s major operation and explained everything to us and answered any questions we had, he really put our minds at rest. The surgery itself went really well and him and his colleagues were able to remove all of the mass which was amazing. What really struck me was how caring and companionate Mr Bagga was towards Ivy and us as parents as she was recovering afterwards. His bedside manners were perfect, he went above and beyond for us. I’ll never forget how one morning Ivy was having some complications and required regular blood tests, Mr Bagga pointed out to the nurses that Ivy still had a neck line in place so he urged them to take bloods from that rather than subject Ivy to regular and uncomfortable finger pricks. As a mum this meant a lot, it showed me just how much he cared. Mr Bagga is now a very good friend and he continues to care for Ivy and our family in a wonderful way!

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