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Written by a carer
14th January 2015


Mr Kane has completed two FHR for my Mother. Mr Kane showed my 79 year old Mother great respect and explained fully the procedure, the possible side effects and what she could expect from her hospital stay. He sensed how anxious Mother and indeed her family were for each of these procedures but aleyed our fears with his knowledge and compassion agreeing that we could wait at the hospital whilst Mother was in surgery so we could be there for her when she was brought back to the ward. Mother has recovered fully from the last operation (November 2014) and is now able to walk, around the home at least, unaided which is a huge improvement on the pre-op situation. Mother has asked me to complete this feedback on her behalf as she is so happy with the results of the surgery and because she feels Mr Kane is a 'thoroughly decent chap'.

Trust
Listening
Recommend