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Mr Surendra Naik 2023-03-27 Person 5 5 0

I am 72, female. My operation was carried out by Mr Naik 8 years ago when I had a replacement Aortic valve and patch. The valve was fitted at an angle to allow a larger one to be used. My heart health is now good. From the outset Mr Naik was clearly passionate about his work. He explained everything, my problems - using diagrams-, the operation, the options, the risks, time schedule. My op was scheduled for an afternoon. As I waited, Mr Naik came to see me, clearly straight from theatre, to apologise that his current patient was quite unwell and her op had taken longer. He wouldn't be able to carry out my op until next week. He was grateful that I didn't make a fuss but I said the other lady's op was more important if she was ill. He was determined not to let me down and not have my op passed to someone else. Sure enough, he mended me the following week. When I was out of theatre, he phoned my partner to say I was OK. I couldn't ask anything more from him.