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Written by a patient
2nd May 2019


Having been diagnosed with cataracts at a young age, I had a number of concerns and a lot of questions. I felt it vital to talk with a surgeon who was not only highly experienced and knowledgeable in lens replacement, but who would also carefully listen to my concerns and give me the very best advice in terms of lens choice considering my lifestyle and work demands. I first met Mr Naylor at a NHS appointment and was immediately impressed with his attention to detail, careful explanations and for listening to my many questions. My choice of lens meant that I had to seek private treatment so I was delighted to discover that Mr Naylor practises at The Spire Hull and East Riding Hospital. On the days of both surgeries, Mr Naylor and his team made every effort to ensure that I was fully informed about every step of the procedure whilst also ensuring I remained comfortable. I am just past 6 months after both operations and am delighted with the results. The lens choice prescribed by My Naylor is excellent, I no longer need glasses for driving and also for my work which involves extensive computer use. Follow up eye tests have been thorough and confirm that I now have excellent vision. Mr Naylor has been great in terms of making himself available by phone or email if I ever have any questions.

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Trust
Listening