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Mr Stephen Tai
2018-03-14
Person
5
5
0
Written by a patient
Written by a patient 14th March 2018
Mr Tai was very thorough asking about my symptoms of my hip. He was informative about what I needed doing re total hip replacement, where, when and how. I felt reassured and listened to as I am a full time Carer for my husband. I had to arrange my children to look after their father, then get Care Agency in to then take care of him until I could resume the role. Mr Tai took my role on board and made me feel valued and confident. The operation went really well and my recovery has been really quick. The follow up appointments were at a time convenient for my caring role.
I can't thank Mr Tai enough for giving me back the ability to carry on caring and living my life pain free.
15th March 2018
Response from Mr Stephen Tai
Thank you taking the time to provide feedback. I'm delighted that you have recovered quickly and that your new hip has enabled you to return to your vital job as a care provider.