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Mr Stephen Tai 2023-07-27 Person 5 5 0

I had a hip xray on the NHS, only to find I was then put on a 12 week wait list for physio without any date for seeing a consultant. My pain had come on quite quickly, therefore I arranged an appt with Mr. Tai, my sister in law had seen him previously so I knew who I wanted to see. It was confirmed at the appt that I needed a replacement hip and that physio would not help the situation at all. I went away to think about it for a day and sort finances. Then contacted Mr. Tai's secretary and a date was booked. On the day of the op at Pinehill, once I had arrived, it was going through forms and checking personal details etc. Mr. Tai came in to see me at one stage to check I knew what procedure I was having and to sign the consent form; I have to admit I felt he was a bit rushed and I felt that time could have been spent making me feel a little easier but I got the impression there had been an incident in clinic that morning. The whole team and especially the Anaesthetist were brilliant. I was well looked after during my stay. I have had my follow up appt with Mr. Tai and he was lovely. I still go to physiotherapy. I highly recommend Pinehill, Mr. Tai and the team.