Share review of Mr Siong Seng Liau

Mr Siong Seng Liau 2021-10-17 Person 5 5 0

I met Mr Liau when it was clear I needed surgery for a secondary tumour in my liver. From the first consultation, it was clear that he was attentive and cared. He explained everything clearly and gave me the time to ask all of my questions, sometimes twice. Even more, after the consultation he returned shortly after having immediately gone away to check, unprompted, something that I was concerned about. I came away from that first meeting feeling supported and safe in his care, and this was only reinforced as things moved forward. His team were equally attentive and supportive on the day of the surgery and during my time in hospital. I received visits from his team everyday, and what impressed me most was that he personally came to visit me almost everyday. His presence and demeanour brought positivity to my time in hospital, and he was always thoughtful and gave as much time as I needed to discuss things without ever feeling rushed; this was true of his team as well. After I was discharged, Mr Liau personally followed up and called me to check on how I was doing. I am exceptionally grateful to Mr Liau, and his team, for making me feel safe, supported, and providing exceptional care. Thank you so much.