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Written by a patient
9th June 2017


Well where do I start. Simon Smith is one of the nicest men I have ever had the pleasure to meet. From consultation he made me feel very comfortable, listened attentively to my concerns and what I wanted for my results, gave me a thorough consultation and then explained what my results would be like in comparison to my expectations. I had surgery with him and on the day he came to see me while I was waiting to be seen, he took some before photos and went through again his plans for surgery and what I wanted. He put me at ease immediately and then invited his anaesthetist Hywell in to see me. Again, he is also one of the nicest most pleasant men I've ever met. Softly spoken, very knowledgeable and his little jokes to keep me calm. He explained the anaesthetic and surgery and also about the pain expectations after short and long term after the surgery. When it was my turn to go into the operating room I went into a very warm atmosphere with more doctors / assistants who were just like Simon and Hywell, friendly, welcoming, chatty and made me so relaxed. Hywell got me my "gin and tonic" line in and I went to sleep with smiley faces and woke with a lovely nurse (I'm sorry I can't remember her name - 36w pregnant I think!) who again was wonderful. Simon - your whole team are amazing. Once I was back in the recovery lounge and Simon and Hywell came to visit me, they asked how I was feeling and the pain etc and took the binding off and the bra and he showed me a photo which oh my god he gave me everything and more than I was expecting. I went in expecting a huge improvement in what I had but nothing like I would have in an ideal world, however he gave me exactly that. Simon is a boob GOD he created something amazing from a complicated mass of nothing! I felt very reassured and comfortable with him as well as Hywell going through my after care and long term care for my new breasts. He mentioned where I had a huge weight loss and very big implants i was a bit of a complicated case and he would like to see me again to see how they are getting on. I did go via Harley medical group which I know Simon is director of, and see the nurses for my post op checks but the fact I will be seeing Simon again makes me very happy. I'd do it all again in a heartbeat. I'll see you in 10y for my uplift and bigger implants!! (And hopefully Hywell won't be retired haha!) So much appreciation for you and your team and making someone who has had a lifelong mental hatred of her body finally feel in proportion and comfortable. Thankyou Simon!!!! When

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