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Written by a patient
21st January 2016


I had the misfortune to be admitted with pancreatitis at the end of last year and after fantastic care in A&E I was taken to a ward were Mr Monkhouse was my consultant. I have been in many hospitals many times and have always found consultants to be distant, dismissive or arrogant or just too plain busy to treat you like a human rather than a problem to solve. Mr Monkhouse was the total opposite. He made time to explain my treatment in a manner I could take in without patronizing me, gave me a timescale of how long that treatment would take, without being asked and generally made me feel that I was in very good hands. However, that was not the end of it. Mr Monkhouse had let me know that I would be leaving hospital on Friday but knew he was able to make his rounds personally. Although he had introduced me to and formally passed me on to another colleague he went to the time and trouble to find my mobile number and ring me that morning to let me know that I was still able to go home. I was dumbfounded! I had not expected it but he knew I was worried about going home for the weekend as I am self employed and needed the time to sort my office before returning for surgery the next week. He has been so kind, professional and a very good doctor and an asset to the hospital.

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