MA MBBChir PGCME FRCS Consultant Upper GI & Bariatric Surgeon Mr Monkhouse was the recipient of the "Your Care Matters: improving the patient experience" award at the SASH Annual Staff Awards of Excellence 2015. This award is presented to a person whose great work is repeatedly highlighted.
I recommend Mr Monkhouse in the highest possible terms. His approach to my treatment was courteous, friendly and hugely professional. From the moment of referral I knew I was in great hands, with efficient diagnosis and then skilful surgery. Post-operative care was above and beyond what I expected, which made me feel cared for and valued.
It is so rare that I write reviews, or get over emotional about things. But Dr Monkhouse literally has me in tears at the minute. He has gone way above and beyond what you would expect of another human, never mind Dr. I did not have my surgery with Dr Monkhouse. He has never met me in person and never made a penny out of me. I paid for my gastric sleeve private to another company (which I will avoid naming for now - but please do not use a group starting with a R and ending with a Y). Despite them offering two years aftercare, when things have gone wrong, there is no aftercare. Not even a follow up apppointment with the surgeon!! I have had issues since my surgery three months ago, which are destroying my life. It sounds dramatic, but it is so real. I can’t focus on anything but my issues, I can barely eat and drink, I am exhausted and working is becoming impossible due to these issues. The healthcare provider I use is not interested. Says any issues I may think I have, are impossible, and if possible not curable?! Out of desperation I messaged Dr Monkhouse on a facebook group for weight loss. It is a Sunday so I certainly do not expect a reply. He also made no money from me, does not know me, and likely does not want to listen to my complaints - so as much as I know he will not reply... I am desperate and try him anyway. You know what! He replied, he was helpful and he expects nothing in return! How can someone so busy with work, private work,family etc on a weekend take time to reply to someone who he has not done anything for. He is not responsible for my care in any way, yet takes the time to help me. I am just so taken back at how great this man is. I live in Sheffield, but when I do need any tests, I will certainly make the journey to Gatwick as would trust this Dr 100%. If you are looking at weight loss surgery, please do not go for the cheapest option like I did. Sadly I am now paying the price with my health and mental state. Dr Monkhouse - I will never than you enough. I hope to meet you one day if I come to Gatwick for the barium swallow. Thank you!!!!!! PS - I have had to tick I was seen by him tot write this review. So where I was seen is not relevant.
Simon Monkhouse is an incredible surgeon and an incredible person! I had a laparoscopic Toupet (270 degree) fundoplication, a cholecystectomy and removal an intramuscular limpoma. He has gone way above and beyond what anyone could expect from their surgeon. When I had the initial consultation, he explained the possible options for surgery clearly and precisely whilst outlining the possible risks. His manner was very respectful and compassionate leaving me feeling reassured and relieved that one surgery for three procedures was possible in my case. I can't recommend him highly enough and feel very privileged to have been in his care. Terese Bond
The most amazing care I have ever received. I have been to many different hospitals and seen many drs over the years, but never have I received the quality of care that I did from Simon Monkhouse. I went in with abnormal pain after having my appendix removed 7/8 weeks prior by a different Dr at east surgery hospital. It was very un-clear as to what could be causing the pain I was feeling. I underwent many scans and tests to eliminate different possibilities. Simon was consistent and intent on finding the problem. This was all in a very short space of time. Simon was in constant contact with me throughout. Eventually it came down to have another laparoscopy to look inside to find out the problem. Simon found the problem and removed it. A brilliant DR that I would highly recommend. The care and service that I received was second to none. I honestly have no idea what I would have done if my problem was not resolved. Simon I felt took great care and time to resolve my issue and was an over all calm experience considering the situation I was in. Thank you for all you have done.