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Written by a patient
10th April 2016


I first met Mr Simon Monkhouse in March 2015; I was totally unaware of how this first consultation would proceed (expecting to feel anxious and nervous). However he listened to all my reasons and problems as to why I wanted to undergo weight loss surgery. His excellent personable manners and professionalism put me at ease immediately. He drew pictures and reiterated the procedure of the operation and clarified any questions and issues I had. Over the past year Mr Monkhouse and his Nurse Mrs Kay Wheeler have empowered me with the correct knowledge and information that has allowed me to go ahead with surgery. During my stay in hospital it was extremely encouraging that the brilliant nursing staff had positive comments regarding Mr Monkhouses care to share with me: 'a very nice man' 'polite man' 'good at his job'. One nurse said he always comes in early the morning after the op to see his patients!(as not all do!)He did arriving at 7.30am prompt! A monthly patient support group is held at the hospital which is valuable to new patients and existing ones. I particularly found this helpful. Lastly I would like to add that the care and attention to detail from Mrs Wheeler has been wonderful .I am 12 days post op and am mindful that she is at the end of a phone if I need help/support.

Recommend
Trust
Listening