Mr Simon Monkhouse 2015-08-11 Person 5 5 0

I attended Simon's clinic for a consultation regarding gallstones following a scan. From the start it was obvious he was thorough and attentive as he knew from my notes I had suffered for 15 years with bad acid reflux. (I have had cases in the past where my notes are being read as I walk into the room, so from the start I was sure that he had my best interests at heart and was very keen to help improve my symptoms). Having reassured me that he could help with my gallstones, he then said he could take my case for curing my reflux. He explained in terms I could understand that I would need a series of test and took me through the procedure, drawing diagrams to ensure I understood fully how my case would move forward. During each of these steps under Simon's care, he contacted me or visited me on the ward to ensure I was happy and informed about what was happening. He provided me with a mobile number and email address should I require further information or reassurance. I did use these methods of contact and always received prompt, reassuring responses. A year after my initial anti-reflux procedure I had some issues with recurrent heartburn. Having seen Simon in clinic, he explained that I would need a further surgery that had its risks, but he was willing to help. Never once did he gloss over facts. He was honest about the dangers but also very reassuring in that he would not put me under any unnecessary risk. Now, just over a month after revisional surgery I am fighting fit (with minimal scarring due to the laparoscopic approach) and have never felt better. Simon is the greatest doctor I have ever had the pleasure to meet. I am very sure I will never meet another doctor like him. For a start he is personable (he introduces himself as Simon, not Mr/Dr Monkhouse), he is thorough, attentive and really kind. Simon is proof that it's not just about what you know, it is about compassion and empathy and he has that by the bucket load. I would not hesitate to recommend Simon and his team to anyone.