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Written by a patient
28th June 2015


Dr Hawkins was the nicest, honest and professional Dr I have ever met. He provided me with my options and gave me very clear expectations to allow me to make a decision. I was not pressured and was allowed some time to consider whether or not to proceed with the surgery. I felt very comfortable with Dr Hawkins throughout and he was able to reassure me immediately prior to my operation. It is rare that you get to meet a busy NHS doctor who treats you like his only patient at the time. I felt capable of asking as many questions as I felt necessary and I received clear honest answers in a way that I could understand. What was even better was during my check up, the clinic was running behind in time and due to not being able to get Childcare, I had my 9month old baby with me who Was overdue a feed, with the permission of another patient, Dr Hawkins saw me out of turn so that I could feed my daughter. It's the little things that patients really appreciate. Thank you so much for helping me and I am so pleased that I am no longer in any pain.

Trust
Listening
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