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Mr Shaun Appleton 2023-09-04 Person 5 5 0

Mr. Appleton saw me after I consulted him following confusion and dissatisfaction with others at another hospital. He was actively listening and had read the chronology I sent him in advance and asked questions about it. He was logical, caring and considerate as he explained his thinking and rationale. He explained the risks of the different types of surgery that may unfold, he was honest about the outlook following surgery for me and was not time bound in the discussion. We agreed that a gall bladder removal would be the most effective approach. This was rapidly booked by his more than competent Secretary. The admission and care were exemplary at the Shelburne Hospital and the Anaesthetist was as professional, caring and competent as the Surgeon. The whole process was smooth and polished, the consent was fully explained and all questions were answered fully. The procedure was done through Keyhole surgery and I was discharged same day clutching my stones (as per my request) with no doubt about pain management or the effects of Codeine on my digestive system. I was also discharged with Codeine and a Laxative to combat the effects of the Codeine. Post operatively, Mr. Appleton called me personally and left a message checking how was, as I could not get to my phone in time to answer. The procedure solved my problem, completely. On follow up, Mr. Appleton was engaged to the point of asking me what my experience of the whole process had been like, given the issues I had faced prior to being put under his care. A very nice point. He was delighted that I was so completely recovered as there was a suspicion that the gallbladder may not have been the only culprit. I would recommend Mr. Appleton without any hesitation.