Mr Shadrokh Nabili 2021-08-25 Person 5 5 0

Mr. Nabili I am sure is highly qualified and clearly skilled at his job. However, he spoke to me in a manner which made me feel as though he was my personal friend. Totally down to earth and to the point. He was patient enough to listen fully to my concerns and able to assure me that all would be well. As a retired Police Officer with almost 30 years of service I cannot help but to notice how people interact with each other. I watched as Mr. Nabili spoke to other hospital staff and patients. I am unsure how to put into words my thoughts, but I never thought that Mr. Nabili considered himself in some way more important than anyone else. Nor did I feel that anyone he spoke with considered themselves lesser than he. It was pleasing to me that the impression I got was one of a team, all kicking in the same direction. Working together the job gets done. I cannot speak highly enough of this hospital and its staff. Almost a pleasure to be poorly. Even the cleaning lady, although busy, took the time to briefly speak with everyone on the ward. That is how we make friends. She also did a top job of her cleaning.