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Written by a patient
30th July 2018


I felt compelled to write and provide some feedback on Mr Poonawala. Mr Poonawala’s bed side manner is exceptional and he has made me feel that the journey I am on is so individual to me. I feel he always listens to my concerns and fears with total respect and empathy and has always gone the extra mile to ensure I understand all the options available for me. He also completely understands and respects the rationale behind my treatment decisions and for that I feel I can place complete trust in his abilities. He and Sam complement each other so well and I feel completely confident in their care; they are an absolute asset to the NHS. The NHS gets such bad press which seem so unfair when I am so lucky to be assigned to such an outstanding consultant.

30th March 2019
Response from Mr Shabbir Poonawala

Thank you very much for your thoughtful and kind feedback on your treatment journey. The team works to deliver an individualised treatment plan, taking all factors including personal ones into account. Positive comments like yours motivates us all to provide great care with constant improvements.

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Trust
Listening