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Written by a private patient
26th February 2024


I was seen at The Lancaster Hospital, part of the Circle Health Group, although this survey won't allow me to put it in for some reason. I saw Mr Odak in regards to an operation to remove a ganglion from my wrist area after a consultation. I was fully informed of the procedure and admission by Mr Odak,and shortly after with explanatory leaflets through the post. On the date of my operation, I was met at reception as you would in a hotel and shown to a private room, clean and comfortable. All the staff were highly professional and introduced themselves, surgeon, anaesthetist, physio, nurses ,pharmacy, all while checking details were correct, and making sure I was comfortable. A lovely menu was brought for my perusal for after my operation. I was treated like royalty and to be honest, didn't want to leave! Everyone that saw my scar remarked how neat it was, and was back at work within 2 weeks. Follow up appointment with Mr Odak to check everything was healing as it should went well, and he was happy to answer any questions I had and in no hurry to get to the next patient, even though they had seen over 150 patients that day! I would certainly recommend this practice to anyone.

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