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Written by a NHS patient
15th April 2022


I have been waiting for my gallbladder to be removed by you for 5 months now after the original date was given for the 5th November. You refused to operate after I arrived at the hospital having arranged animal care, time off work and cover care for my very sick grandad, as the pre op team had failed to pass information to you. 5 months on and I have had approximately 7/8 cancellations of this operation - a couple due to covid/unable to make the date but the rest was a result of the incompetency of your team and Furness General waiting list office - for example, booking me in at westmorland general when they clearly knew I needed to be at Barrow. Have now lost my job due to repeated requests of sick leave only to have operation cancelled 24 hours before it was due and now I am told that despite bring booked in, there are other operations that precedence over mine and it there has to be postponed yet again. Not sure what can be more urgent than someone being in constant pain, constantly on the phone to 111 asking whether I should attend A and E because of my gallstones and spending the majority of my life by the toilet due to sickness and diarrhea etc. But don't worry I'll keep taking the Buscopan you gave me to tide me over for the foreseeable future

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