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Written by a NHS patient
1st November 2023


I was referred to Mr Jain after 3 years of knee pain which in the end was the result of my pain being my hip joint which was bone on bone. I had been referred for several sessions of physiotherapy but finally a senior physiotherapist recognised the fact that my pain was due to my hip and nut my knee. My initial consultation was via the telephone, this was followed by a face to face consultation where I had an x Ray on arrival to the One Hospital in Ashford. Mr Jain Listened to my history , examined me and explained the results of my x Ray. He explained that I had exhausted my options and was clearly in pain although the condition was not life threatening it was distressing and preventing me from living my life fully , working and caring for mother. Mr Jain explained the risks and benefits of a total hip replacement and I consented to having this done. On the day of the operation Mr Jain visited me on the ward and again explained all that was going to happen, checked if I had any questions and marked my hip. I then met all the team. All staff were professional and recognised how scared I was. The anaesthetist was really patient and explained my options in terms of anaethisa and was patient. I did not make up my mind until I went to the operating theatre and she was fine with that. The whole experience was actually delightful. The nurses were attentive, physiotherapist was supportive, the house keeper was a tonic and the food was outstanding. I was really gutted that I could not really enjoy the food as I was in pain initially. I stayed 2 nights and 3 days. Mr Jain visited me the day after my operation and Explained that he was pleased with how the procedure had gone and all being well. I would be going home the next day. My follow up appointment withMr Jain was 6 weeks later where he again examined my mobility and scar and discharged me.

Recommend
Trust
Listening